Knowledge is a critical asset in development and humanitarian work. Effective Knowledge Management (KM) enables organizations to capture valuable lessons, improve decision-making, foster innovation, and avoid repeating past mistakes. This course provides a deep dive into KM principles, frameworks, tools, and culture change strategies that support organizational learning and impact.

Participants will gain practical skills to implement KM systems, lead knowledge-sharing initiatives, and embed KM practices into organizational processes to maximize program effectiveness and sustainability.

By the end of this course, participants will be able to:

• Explain key KM concepts and the value of knowledge as an organizational asset.
• Differentiate types of knowledge and select appropriate capture and storage techniques.
• Design and implement knowledge-sharing mechanisms such as communities of practice and lessons learned systems.
• Utilize digital KM tools for content management and collaboration.
• Develop strategies to foster a KM culture and overcome barriers to knowledge sharing.
• Align KM frameworks with organizational strategy and monitor their effectiveness.
• Create actionable KM implementation plans tailored to their organizations